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Payment Policy For Individuals:

Individual Travelers less than 15 persons :
50 % of total bill must be paid upon Reservation confirmation by one of the following ways. The Rest of total bill will be in Cash In U$D Or in Euro upon arrival to Egypt.

01- Western Union.
The fastest & economical guaranteed way payment.
Pay to : Your operator name
After you proceed the payment through Western Union, Please Advise the following information in order to collect the amount :
Sender Full Name, Country From Where You Transfer The Amount, Control Number Given By Western Union & The total Amount sent.

02- Bank Money Transfer ( must be within 30 Days before arrival date ) From any bank to our following back information:
ARAB BANK
Our bank account information:
Bank name : ARAB EGYPT
Branch : Geziret El Arab - Mohandessin
To : New Star Tours
Account No. : # 30-500-7 # U$D
Branch ( swift ) code: ARABEGCXCOU
Important Note : Please send to Us a copy of draft of money transfer by fax to fax Number: (202 / 3386327). This will Enable our staff to follow-up with the banks in concern.


Cancelation Policy For Individual:

  • For any cancellation before arrival date 10% (Minimum 70.00 USD) of   total bill will be charged as cancellation fees in return of management   and office fees.
  • 07 days before arrival date 20% of total bill will be charged as a cancellation fees.
  • 48 Hours before arrival date 50% of total bill will be charged as a cancellation fees.
  • 24 Hours before arrival date 100% of total bill will be charged as a cancellation fees.
Payment Policy For Groups:
Group Travelers 15 persons& More :
  • 25 % must be paid on confirmation by one of the Above Mentioned ways.
  • 25 % 30 days prior to the arrival date by one of the Above Mentioned ways.
  • 50 % the rest of amount 08 Days Before Arrival by one of the Above Mentioned ways.
Cancelation Policy For Groups
  • 30 days before arrival date no cancellation fees.
  • 29 days before arrival date 35% of total bill will be charged as a cancellation fees.
  • 15 days before arrival date 50% of total bill will be charged as a cancellation fees.
  • 07 days before arrival date 100 % will be charged as a cancellation fees in case of no show.
Train Cancellation Policy
  • 03 Days before train departure no cancellation fee.
  • Less Than 03 Days before departure cancellation fee will apply ( no refund ).
Children Policy
  • Children till 3.99 years old will be charge only 10% of domestic airfare only.
  • Children between 4 / 11.99 years old will be charge with 50% of total   sharing with parent's room as an adult person with extra bed.
  • Children 12 years old & up will be charge as an adult person.

Important Note :
All Confirmation and Cancellation Must Be in Written Not By Phone.